Burger King

Reviews about Burger King

• 1 / 5

  By todd gray
  I encourage everyone to boycott the Burger King in Newton. This morning, my 7 year old daughter and I decided to stop in for breakfast. We were enjoying our time together, when one of their employees came up to me and asked in a very crass manner, "Do you drive a Toyota?" "Yes sir", I replied. "You need to move it, my my truck is here, and you're blocking my dock", referring to the delivery truck pulling in the parking lot.
  Now, I was parked in a parking space, no different than anyone else. So I replied, "Can you ask me nicely?" He said, "Yes", then just stared at me. So of course I stared back and said, "Then let's hear it."
  The guy begrudgingly mumbled, "forget it!", and retreated back to the kitchen.
  My daughter is sitting there trying to eat, so I kept my cool, and told her to eat while I talked to the supervisor.
  I was very nice to the supervisor, while at the same time letting her know how incredibly upset I was. She called her manager, Molly, who was very apologetic, but offered little comfort. Now the only thing I want is for this employee to lose his job. I wasn't looking for a free meal or coupons... or any kind of reparations, but I did expect for them to at least offer something, which they did not.
  So all this has got me asking:
  What happened to customer service?
  What happened to respect?
  What happened to treating others as you want to be treated?
  Sometimes I don't even recognize this world, as being the same one I was raised in. All we can do is teach our children to be better, and then HOPE TO GOD we have influenced them enough to care.
  I've been a customer of this Burger King for the last 14 years that I've lived in Newton. For 14 years I've watched it go down hill. Well, not anymore. I refuse to return to this location, not because of the rude employee, but because of the way the "leadership" handled the situation. They made me feel like it was unimportant to them. Well I work too hard for my money, to give it to a group like that.
  January 08, 2017